At Kidlay, we understand that receiving your ordered items in a timely and efficient manner is crucial. Our Shipping Policy is designed to provide you with clear information about the shipping process, delivery times, and associated costs. Please take a moment to review our policy and feel free to reach out if you have any questions.
Shipping Destinations
Kidlay currently ships to addresses within India. We are committed to expanding our reach to bring the joy of Kidlay toys to more families around the world.
Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing may take longer during peak seasons or promotional periods. Rest assured, our team works diligently to ensure your order is prepared with care and attention to detail.
Shipping Methods and Costs
We offer several shipping options to accommodate your needs:
Standard Shipping: Estimated delivery within 3-4 business days.
Express Shipping: For those who can't wait, we offer expedited shipping with an estimated delivery within 2 business days.
Shipping costs are calculated based on the destination and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment and estimate the expected delivery date.
Shipping Delays
While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact delivery times. Kidlay is committed to keeping you informed in the rare event of any delays and will work diligently to resolve any issues promptly.
If you have any questions or concerns about our Shipping Policy, feel free to contact our Customer Support team at info@kidlay.com.
Thank you for choosing Kidlay for your toy needs. We look forward to bringing the magic of play to your doorstep!
The Kidlay Team
